Our Reviews

It was quick and easy

Quickly efficient and friendly.

Did not do all the things in the estimate

Appointment was on time and my Oil change was done very quickly.

Great people doing a great job. On time finished without delay

Solved issue promptly

Fast and efficient

fast, accurate, friendly, knowlegable

They diagnosed the problem and repaired it quickly. The only issue was if it had been fixed the first time it would have saved me an 80 mile round trip. The side mirrors were replaced because of a recall but the passenger side mirror wasn't seated correctly the first time this the second trip

less than a half hour for oil change and tire ro

Max and the service team at Sawyer's are wonderful. They do a fantastic job and are very professional.

I had an appointment at 8 am however, by approximately 3:30 pm we hadn’t heard anything so my husband called to get an update. I ultimately picked up my car around 4:30 pm as it had never even been looked at. I’m not sure that anyone would’ve even given us an update had we not called. Knowing that it was a Friday and service doesn’t work weekends, I couldn’t just leave my car. I have 4 young kids and we both work full time. There was zero consideration of us in this instance.

Great service. Always friendly and able to answer questions.

I couldn't believe how quickly the oil change and tire rotation was performed. That was amazing.

the people are so nice. office stuff are great

Well done

very good service, however, I had to have my battery replaced on my leased Chevy Trax and it was not covered under the GM warranty; not by dealership. GM needs to recheck their warranty coverage on leased vehicles.

Staff was friendly, professional and made our truck purchase a pleasant experience.

Great Dealership to work with. Joe in service has great communication and don't beat around the bush!

Fast service

I am very pleased with the service and courtesy from the staff at Sawyer's Chevrolet in DeWitt. MI and would recommend them to anyone.

I just went in for an oil change and tire rotation but the service was great! Everything was taken care of quickly and I was notified of an oil leak found as well

Good job on service.

Very Professional Staff

I was in a hurry because I made an appointment following the oil change. They completed the oil change very quickly and had me on my way with plenty of time. And I had a $10 off coupon which is a great bonus.

Fast and timely service. Very clean waiting area.

I had very good customer service and was very pleased that they worked to get me something in the price range I needed to be in.

Sawyer Chevrolet said I needed brake pads and rotors even though my car was brand new, and wanted to charge me $1,500. I got a second opinion and there was nothing wrong with my brakes, 0 cost

Fast and efficient

Always done right and in a timely manner. I take all of my vehicles to Sawyers for service.

It went well

Very Professional Staff; a bunch of nice people.

Friendly staff and great service.

Always courteous and polite. Never have an issue.

Great staff and everyone was vary kind and patient with our selection. It’s a bonus having a local dealership with a great sales staff not just looking for a sale but to satisfy the customer,. We also enjoy the convenience of having a local service department that has a great staff and knows how to get it done. 👌

I was greeted warmly by the technician, and I was in and out in just a few minutes. They called about an hour later and said my car was ready to pick up.

Good.

Was not contacted when the replacement part came in - had to make a few phone calls myself to check on its status.

DIDNT HAVE MY V TRUCK IN,DONT KNOW WHAT YOUR TALKING ABOUT!

Good Customer Service

Quick service and great customer service regarding need for new tires. Tyler was very easy to work with on this service visit.

An enjoyable auto sales purchase event happened to me because of the experienced and friendly professional staff of Sawyers Chevy.

Very friendly, not pushy at all. Worked with us on all details. Over all very satisfied. Would definitely go back to them in the future. And would highly recommend them to family and friends.

Fast and efficient, always very nice personal.

Gavon was awesome, very patient with us.

The jury is still out. You guys replaced two sensors and engine light came on next day. This was Thursday and you said you could not look at it till Tuesday next week. Engine light still on. Reduced power message

Service was good, but i had returned because coolant level was low

On time to the oil change. Very pleased

The service oil change was done on my wife's 24 Trax. She said everything was great!!!!

It's was a simple oil change tire rotation but as usual, they were prompt and thorough.

Very quick service!

Sawyers Chevrolet was fast efficient and Tyler my advisor was great

Very good

The Service Department at Sawyers has been very accommodating. We have had quite a few repairs come up on a used car we have and Joe in Service has taken good care of us on my daughter's car. Everyone is always friendly and thorough. I would recommend Sawyers Service Department for sure.

The workers were friendly and helpful .

fast and good service

Everyone was friendly and helpful

easy to get an appointment

Easy, convenient, and quality work.

I’ve been coming there since I bought the Cruz in 2016 and have been very happy with the service. I don’t feel like I’m being taken advantage of and costs have been very fair.

My vehicle's problem was taken care of and finished when promised.

Had a few hiccups at the start of my service experience. My cell phone number was wrong, with the area code being wrong. We had pointed this out at a vehicle purchase about a month ago, but it was still wrong. After figuring out what was the problem, the service manager contacted me frequently with updates and get my vehicle service completed. Thank you for the great work you all do.

Jeff has always been a fantastic salesman and I’ll always go to him first to buy a vehicle.i just wish y'all sold more than Chevrolet.

Fast friendly service. Even got a chance to talk with Robert Sawyers. Great overall experience!

Kind and courteous staff.

Friendly helpful great attitude willing to help you

Excellent

Always appreciated the service we receive. Very prompt and professional. Answers all questions.

Outstanding service at a fair price.

I was in and out in 20 minutes for an oil change and tire rotation. Thank you

Sawyers took charge in taking care of me and my Traverse completely.

First time here. Was in and out in 30 minutes. Great for an oil change.

Service as always was great

NA

First time at this dealership since our recent move to the area. It was a surprise how small the dealership was but staff was very nice and promptly got my service completed.

Service team was excellent.

Service was performed completely and on time

Very professional

I come to sawyers to get my oil change done. I love how quick you fit me in and then quickly get it done. Everyone is really polite, kind and courteous. There are 2 problems or more like suggestions. #1 the reminder label. Seriously, I have come to sawyers 99% of the time, and you can not take 2 seconds to take the sticky stuff off my window. lol. It is annoying. I love the new clings the last 2 times, thank you. Go the extra mile. #2 this time and one other time, handprints and oil spill on the front of my car. I did not say anything the last time it happened, but really. I smelled oil and could not believe what I saw. I know my car was winter dirty, it has been a busy May, but please treat me like I make a million. Go the extra mile, make my day. I use to go to a different dealership and they vacuumed(just the driver side) and washed my car. I do not expect that but really, handprints? ugh!

Very good.

Was there for oil change and tire rotation service only took about 30 minutes.

Love working with Scott Jubeck and the whole Sawyers team!!

Work was done promptly and correctly. Everyone is so professional and nice.

Fast and friendly

Oil change and tire rotation on my 2018 Silverado. It took about an hour while I waited. All went well.

I had a terrific buying experience at Sawyers Chevrolet. They made my lease transition quick and seamless. Everyone was very friendly and knowledgeable.

Great experience but for the cost I feel like the service person should come out and tell you everything was okay. Also feel like the tire rotation should not be a extra charge.

Did a wonderful job replacing my tires

Easy book on line go get work done leave

Always very friendly, explains everything very well. Answers your questions Really good and explains it. The service at Sawyers has always been great, And I have highly recommended them to others..

My car had greasy handprints everywhere - inside and outside. Very disappointing.

Great experience!

The dealership always does a great job in sales, and servicing my vehicles.

All problems were fixed. Always great service at Sawyers Chevrolet.

Very quick for the oil change.

Made an appointment for a simple oil change. Got there at the appointed time. A half hour later was told they didn't have the filter and it would be another 45 minutes before they would have one. An hour later they still didn't have the filter. I said drive me to my house and I will get the filter that is sitting in my garage. By the time we got back they had finally received the filter and proceeded to complete the job. Took 2.5 hours to finish an oil change. Unacceptable and unprofessional. Nobody bothered to check and make sure they had the necessary parts prior to my arrival. This is the second time this dealership has screwed me over on a simple job.

I was very pleased my experience at Sawyer mostly due to my interaction with salesperson Ben Mason who was professional and knowledgeable. The sales process went very smoothly and Ben was very helpful in orienting me to my new Equinox.

Ben was great to work with and Duane was always available to answer questions if Ben was not. The closing and delivery process was quick and easy. Great experience with a local and convenient dealership.

Employees are professional and courteous.

It was very easy to schedule my appointment, staff was friendly and my vehicle was parked right out front when we came to pick it up

The dealership is fine nice salesman. Very disappointed in the new Chevy equinox. I would not have purchased.if id known i would be extorted for $265 to have a hitch wiring harness enabled. Car also had an extremely loud rear vibration that took 3 service calls to fix.

They seem to work hard on fixing problem

Previous customer for a truck 12 years ago Immediately knew Sawyers was right dealership for new truck when I met salesperson Jeff Johnson Jeff Johnson was extremely knowledgeable and helpful, excellent customer service

All was good

Timely and informative! I love the personal feel at Sawyers-they definitely take care of their customers

Quick and easy

Frustrating when you go in for a routine oil change in something wrong. It’s done to my car and I have to call off work to come in the next working day to get my car fixed not the first time this has happened. Have had several issues with the service department

In and out quick and complete good people along with good service spells Great Dealership 🚘

no problems

Oil change and tire rotation were completed on time and very quickly.

People were so very helpful!

I’ve always had good service from sawyers this isn’t about sawyers it’s making Gm no that spending 580.00 for labor an 80.00 for parts to service a transmission .Gm engineering needs to rethink its design.I hope your Gm rep.reads this. Ken Block sawyer customer.

In and out very quickly

New front view camera was installed but the warning light remained on. Dealership tried to fix the issue but ended up filing a technical case report with GM for resolution. When they reply to the dealer I have to take the truck back again to get the issue resolved.

Everyone there is great, just having problems with the phone and the electronic system. Had it in twice now hopefully no more.

The service department is very good.

They took care of my truck when the check engine light came on two after purchase

Good job. Very quick.

Great customer service, always dependable to tell me what I need, what I don’t, and what might need to be done over the next year for service.

Scott was amazing, very kind and professional.

It was great They got me a car to drive fixed it fast and kept me informed during the process.

friendly service rep and speedy completion

Your price for doing break work on my truck was to pricy it didn’t need a complete all a around brake job

From start to finish, the communication and service are outstanding! Thank you for making it so easy to have service work done!

Great service.

Very good service and quick turnaround time

FAST SERVICE

Dealership personnel were very helpful and provided excellent service. The estimate was fully explained and all pertinent information was provided.

Fast service

Excellent service by professional and courteous staff. Only dealership I would bring my vehicles for service. They also contribute to the local community and have the absolute best Halloween display I’ve ever seen.

Always thorough and staff is respectful and helpful!

We have bought several cars from the dealership and our maintenance there as well. They had a tire sale and we needed tires.

I had a routine oil change & rotation on my truck. It was completed timely and the service writer was very informative about future needs.

Very quick for an oil change. I like that I can use the app to schedule for 7 am.

Fast and easy

We had 2 vehicles serviced. We do not believe the tire pressure was checked. Less than 9 hours later, there was a warning light. We put air in and it is holding. Also, the tech left a lot of marks on the sill plate that had to be cleaned up. Lastly, we had a headlight bulb out and it wasn't inspected. Maybe you don't inspect tires and headlights. I don't know, but those seem like basic inspection items. Just seemed like this time there wasn't the same level of care as previous experiences.

Jacob was great! He has always been very helpful and explains things very clearly.

Great service

Always 1st class

Everything seems fine so far. Service took longer to complete than was anticipated. But that's OK Better take a little longer and have it done right, than to rush and miss something. Thanks for a good job.

Excellent service as always.

Good people, quality service!

Very friendly & courteous technicians. Service & checkout was fast, costs were reasonable

Tyler was helpful in explaining the work that needed to be done to my vehicle, and timely in

Great communication, easy to schedule, great service

Very accommodating signing up for an appointment for an oil change and the procedure was done quickly and professionally.

Very quick

Oil change and tire rotation took only a few minutes. Very quick and well done.

Everything was fine

Service and attention to detail was outstanding enjoyed working with Jeff and Duane

Everyone was friendly. My oil change was done quickly and I was on with my day.

no complaints all services done and on time

The second time my stiring wheel had a oily film on it talked to the service manager.

Everyone was courteous and professional. I arrived a bit early for my appointment and was taken care of immediately! Very happy with the service!

Fast, friendly service. Great place to go. Oil change in 30 minutes or less.